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Shipping & Returns

AUSTRALIAN SHIPPING

Joe Dodgy's Dice and Games offer both regular tracking and Express Post options within Australia. We aim to ship within 24 hours of payment to make sure you get your items as quickly as humanly possible. Tracking numbers are recorded and are available on request although most customers will also receive tracking information emails from Australia Post once their order has been dispatched.

Free Australian shipping is available for all orders over $200.

PICKUP FROM NOTTING HILL

If you'd rather pick up something in person than place an order online for delivery, just head on in to the Milsims Games retail store at:

9/31-37 Howleys Rd

Notting Hill  VIC  3168

OVERSEAS SHIPPING

Joe Dodgy's Dice and Games has years of experience sending items to all parts of the globe. Registered or Express Post options are available. Tracking numbers are recorded and available on request. Please note that we fill in the true value of items on customs forms and all local duties & taxes are the responsability of the purchaser.

PRE-ORDERS

Items marked as available for pre-order will be shipped as soon as stock arrives. Please note the ETA provided is just an estimate, frequently wrong and frequently further delayed!

If you order in-stock items on the same order as pre-order items we will hold the order till it can be shipped complete. We recommend placing separate orders unless you are happy to wait.

Please note that all pre-orders are final and can not be cancelled. Joe Dodgy's Dice and Games may, at it's own discretion, choose to offer to cancel a pre-order in exchange for store credit. Under no circumstances will a refund be available.

Should you be interested in purchasing an item through us that we do not currently have in stock please contact us and if we can source it for you we'll set it up as a pre-order. (Some of our best sellers started off as customer requests!)

BACK ORDERS

From time to time a product that was showing in stock might turn out to be damaged, lost, stolen or sold and forgotten about. (Doh!) We also encourage customers to back order items that are temporarily out of stock. In all cases, Joe Dodgy's Dice and Games will work quickly to bring the item back into stock and get it on the way to you. No additional postage will be payable to ship backorders.

Should you decide you do not want to wait for a back order to be sourced and delivered, we will happily refund the purchase price immediately on request.

RETURNS, DAMAGE & INCORRECT ITEMS

If there is a problem with your order, please contact us immediately with the details. Providing a digital photo of the problem will aid us in quickly confirming the issue and identifying the best method to correct it. Your complete satisfaction is important to us!

We cannot accept returns if you have simply changed your mind. So please choose carefully!

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